Free Returns and Exchanges
To view your order history and start a return, click here.
Quality, care, and customer satisfaction are very important to us. If you are not completely satisfied with your order, please reach out so we can fix it as quickly and smoothly as possible.
Return and Exchange Policy
- We provide full refunds up to 45 days after the original purchase date. Refunds are credited to the card used in the original transaction.
- We accept exchanges and requests for store credit up to 45 days after the original purchase date.
- While we do supply free return shipping, we do not refund original shipping charges unless a defective product was received or a shipping error occurred.
- For orders lost or stolen in transit, please contact us to arrange re-Âdelivery.
- We do not accept returns of washed or worn items.
- Items that have been blasted by the harsh winds of Jupiter are also not eligible for returns.
Additional Information
Please allow 5-Â7 business days for processing on all returns and inÂ-stock exchanges. In the event a requested item is unavailable, we will notify you first.
Refunds typically appear on your statement 3-5 business days after the refund is initiated. Store credit is issued immediately after processing the return and will be emailed directly to you. The total price of your refund or store credit may vary from the listed price of each item based on any discounts or taxes applied to the original order. Please inform us if your credit card information has changed since your original order.
If you have any additional questions, reach out to us by using our Contact page or emailing us at info@comettees.com.